Welcome To Shakti Vardatt

Return and Refund

Eligibility for Returns: Only damaged, defective, or incorrect products may be eligible for return within 7 days of receipt. Most products are non-returnable, especially those involving natural ingredients and herbal formulations, due to hygiene, safety, and quality standards.

Non-Returnable Items: For quality assurance, items such as pure rose water, herbal oils, and other natural products are non-returnable. These products are preservative-free and may be prone to contamination if tampered with, ensuring customers receive fresh, uncontaminated products.

Process for Returns: For eligible returns, customers can initiate a request by contacting customer support and providing a photo of the item showing the issue.

Refund Process: If eligible for a refund, the amount will be processed back to the original payment method or provided as store credit, typically within 7-10 business days after approval.

Cash on Delivery (COD): Shakti Vardatt provides a COD option for customers who prefer to pay upon delivery. COD is available only within specific regions and may incur an additional handling fee. Refunds for COD orders will be processed as store credit or bank transfer within 7 business days after the return is approved.